Privacy Policy

Last Updated: [09/17/2024]

Introduction

At Cleaning Maid Magical (“Company,” “we,” “our,” or “us”), we take your privacy seriously. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our house cleaning services. By using our services, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following personal information from you:

  • Name
  • Email address
  • Phone number
  • Home address

This information is collected when you schedule a service, contact us, or sign up for marketing communications.

2. How We Use Your Information

We use the personal information we collect for the following purposes:

  • Service Scheduling: To arrange cleaning appointments and communicate details regarding the service.
  • Invoicing: To generate and send invoices for the services provided.
  • Marketing Communications: To send promotional offers, service updates, or newsletters (you can opt out at any time).

3. Sharing Your Information

We may share your personal information with third parties, but only in the following circumstances:

  • Cleaning Staff: We share your name and address with our cleaning staff to facilitate service provision.
  • Marketing: We may share your email address with trusted marketing partners to send you promotional offers and updates. You can unsubscribe from these communications at any time.

We do not sell or rent your personal information to third parties for their independent marketing purposes.

4. Your Rights Regarding Your Data

You have the following rights regarding your personal information:

  • Opt-Out of Marketing: You may opt out of receiving marketing emails by clicking the “unsubscribe” link at the bottom of any email we send.
  • Data Deletion: You have the right to request the deletion of your personal information. If you wish to have your data removed from our systems, please contact us at the details provided below.

5. Data Security

We take appropriate measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of data transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee absolute security.

6. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes for which we collected it, including for legal, accounting, or reporting requirements.

7. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently received personal information from a child under 18, we will delete such information from our records.

8. Your Rights as a Resident of Pennsylvania

As a company located in Pittsburgh, PA, we comply with all applicable state and federal data privacy laws. While the state of Pennsylvania does not have a dedicated privacy law similar to the CCPA (California Consumer Privacy Act) or GDPR (General Data Protection Regulation), we commit to following best practices in protecting your data and providing transparency in its usage.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions or concerns regarding this Privacy Policy or wish to exercise your data rights, please contact us at: